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Version: 11.x

Video

Smartsign supports most common video formats, but it is the media player or screen that is responsible for the video playback. Screens may have limited video support depending on manufacturer and age, so it's recommended to use common formats to avoid playback issues.

note

The resolution shown in Smartsign is the actual playback resolution of the screen/player device. This may differ from the panels physical resolution. Typically a 4K screen is only capable of showing video at that resolution and all other content is shown at Full HD. This is a hardware limitation of the screen/device.

ResolutionLandscapePortraitLandscapePortrait
(in Smartsign)RecommendedRecommendedMaxMax
Full HD1920x10801080x19201920x10801080x1920
4K1920x10801080x19203840x21602160x3840

For supported file formats, see Supported Media Formats